The Lean Startup Co logoThe Lean Startup Co Externship via Extern

Entry-level IT support and cyber defense specialist

I provide hands-on help desk and cybersecurity support, troubleshooting Windows, Microsoft 365, Active Directory and ServiceNow while securing IoT systems.

Work samples

My portfolio includes help desk work, ticketing and incident management, plus externship projects that tested and hardened IoT infrastructure against spoofing, replay attacks and unauthorized access.

  • Hydroficient IoT Cyber Defense Externship
    Hydroficient IoT Cyber Defense Externship
    Hydroficient logo

    Hydroficient · Sep 2026 · ✅ Verified by Extern

    Hydroficient IoT Cyber Defense Externship

    Build, hack, and defend real IoT infrastructure, then hand your security playbook to an actual company. You’ll launch realistic cyberattacks, from spoofing and replay attacks to unauthorized shutoffs, and implement defenses like TLS and mTLS.

    Top performerPython ProgrammingData AnalysisThreat ModelingDashboard Development

About me

I provide hands-on help desk and cybersecurity support, troubleshooting Windows, Microsoft 365, Active Directory and ServiceNow while securing IoT systems.

Computer Information Systems graduate with hands-on IT support and cybersecurity experience. Skilled in Windows, Microsoft 365, ServiceNow, Active Directory, and end-user troubleshooting. Recently completed an intensive IoT Cyber Defense externship where I built and secured a real-time MQTT pipeline using Python, TLS encryption, and device certificates. Seeking an entry-level Help Desk, IT Support, or Cybersecurity role to keep growing and contributing.

Externships

Corporate Strategy Externship Mentored by Eric Ries

In progress

Experience

Extern

Hydroficient IoT Cyber Defense Externship · Jul 2026 – Sep 2026

IT Intern

Veritas Capital · Jun 2024 – Aug 2024

IT Intern

Blue Owl · Jun 2023 – Jul 2023

Education

Baruch College – New York, NY

Bachelor of Business Administration (BBA) in Computer Information Systems · Class of 2025

Skills

ServiceNowticketingincident managementend-user supportdocumentationWindows 10Windows 11Windows ServerMicrosoft 365Active DirectoryMicrosoft 365 AppsTLS/SSLmTLSHMACMQTTCertificatesReplay Attack DefenseRisk MitigationArabicEnglish

✅ Verified by Extern

Hydroficient IoT Cyber Defense Externship

Build, hack, and defend real IoT infrastructure, then hand your security playbook to an actual company. You’ll launch realistic cyberattacks, from spoofing and replay attacks to unauthorized shutoffs, and implement defenses like TLS and mTLS.

Python ProgrammingData AnalysisThreat ModelingDashboard Development

Overview

The work documented the HYDROLOGIC system, built and defended an MQTT pipeline, and produced experiments, policies, notebooks, and a dashboard that demonstrated blocked attacks. The work was awarded Top Performer by Hydroficient.

Hydroficient IoT Cyber Defense Externship

What I've accomplished

I produced a STRIDE-based threat model and data-flow diagram that identified and ranked three top threats: weak dashboard authentication, unencrypted device-cloud links, and missing dashboard rate limiting.

Top performer

Project breakdown

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✅ Verified by Extern · ⏱️ In progress

Corporate Strategy Externship Mentored by Eric Ries

StrategyBusiness Development

Overview

The work applied Eric Ries's Incorruptible 4 framework to diagnose strategic issues in major brands. The project introduced the diagnostic lens, then used it to identify the elements that create an "ick factor" in customer perception. The deliverable was a documented diagnostic using the four-part framework.

Corporate Strategy Externship Mentored by Eric Ries

What I've accomplished

I produced a 4-slide diagnostic deck applying the Incorruptible 4 framework to FedMart, scoring Governance 1/5 and arguing that a hostile takeover erased two decades of mission protections.

Project breakdown

I examined FedMart's collapse, applied the Incorruptible 4-lens framework, scored Governance 1/5, and produced a 4-slide deck that argued a hostile takeover erased two decades of mission due to no legal protections.

Google Slides
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I chose Accenture, completed a four-lenses company analysis, and produced a PDF that assessed its Mission Drive, Financial Gravity, Governance, and Mission Transmission using evidence from filings and public signals.

I analyzed Accenture's governance weakness, framed risks from short-term investor pressure, and proposed tying executive pay to 360° value metrics plus an LTSE-style disclosure pilot. I offered a two-year pilot and negotiation flexibilities.

Google Docs
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