Amazon logoCurrently an Extern @Amazon
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Aspiring analyst who turns data and systems into clear answers

I'm a data-driven student at UMD and an Analytics Extern at Amazon. I leverage data visualization and research to uncover trends and improve both customer and employee experiences.

Work samples

Customer Usage Analytics & Sales Strategy

About me

I'm a data-driven student at UMD and an Analytics Extern at Amazon. I leverage data visualization and research to uncover trends and improve both customer and employee experiences.

I’m passionate about using technology to solve real-world problems and make processes more efficient. My experience in customer-facing roles has helped me develop strong communication, problem solving, and analytical skills, while my academic and hands-on experience has allowed me to build technical skills in areas such as Salesforce, SQL, Excel, data analysis and Microsoft Office. I’m especially interested in Systems Analysis, Business Analysis, Data Analytics, and IT Operations. I enjoy understanding how systems and processes work, identifying opportunities for improvement, and turning.

Externships

Amazon Operational Strategy & People Analytics Externship

Amazon

Experience

Amazon Operational Strategy & People Analytics

Extern · Jun 2026

Wireless Sales Consultant

T-mobile · Mar 2026

Sales Consultant

AT&T · Apr 2024 - Mar 2026

Education

University of Maryland

Information Science · Class of 2027

Montgomery College

Information Systems · Class of 2025

Skills

PythonSalesforceOperationssalesSQLData VisualizationExcel

✅ Verified by Extern · ⏱️ In progress

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

In this externship, I focused on enhancing employee retention strategies for Amazon by analyzing workforce dynamics. I delved into employee reviews, extracting key insights to inform actionable strategies aimed at improving onboarding experiences. My work contributed to a deeper understanding of how operational strategies can influence employee satisfaction and retention.

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I produced a briefing note that summarized the attrition problem, analyzed operational and financial impacts, mapped roles, and recommended a rapid diagnostic study, targeted benchmarking, and exit-interview analysis.

Project breakdown

Faced with rising attrition at fulfillment centers, I drafted a briefing note that summarized the issue, analyzed operational and financial impacts, and recommended a rapid diagnostic study plus targeted benchmarking and exit-interview analysis. The document included role mappings and concrete…

Google Docs
Access
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Data Analysis — Self Driving project

Used Excel to organize and analyze datasets of my monthly sales. Created chart reports to identify trends and insights.

Excel
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