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Currently an Extern @Beats By Dre

🟢 Open to work

Empowering Healthcare Through Data and Service

I’m a Student Loan Specialist and aspiring IT professional passionate about data-driven decisions in healthcare. Let's connect!

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Work samples

Discover my projects and experiences in healthcare operations, customer service, and data analysis. I focus on innovative solutions and impactful outcomes.

  • Beats by Dre Consumer Behavior & Market Analysis Externship
    Beats by Dre Consumer Behavior & Market Analysis Externship
    Beats By Dre logo

    Beats By Dre · ✅ Verified by Extern · ⏱️ In progress

    Beats by Dre Consumer Behavior & Market Analysis Externship

    Discover how top brands like Beats by Dre turn consumer insights into products people can’t resist. Dive into the psychology of buying decisions, master survey design, and use cutting-edge AI tools to analyze real consumer data. In this externship, you’ll gain hands-on experience shaping marketing strategy for a leading global brand—perfect for anyone curious about marketing, psychology, or product innovation.

    Data AnalysisMarket ResearchPresentation Skills

About me

I’m a Student Loan Specialist and aspiring IT professional passionate about data-driven decisions in healthcare. Let's connect!

Detail-oriented Business Data Analyst and Healthcare Operations professional with 7+ years of experience in customer service, claims analysis, HIPAA compliance, and CRM management. Proven track record leading teams, resolving complex inquiries, and exceeding performance metrics. Currently pursuing a B.S. in Information Technology (4.0 GPA) with a strong foundation in psychology and data-driven decision-making. Seeking remote part-time opportunities to apply expertise in healthcare administra

Externships

Beats by Dre Consumer Behavior & Market Analysis Externship

Beats By Dre

Experience

Student Loan Specialist

Transworld Systems (TSI) · 06/2025 – present

Provider Service Analyst

Everise · 02/2021 – 02/2023

Business Assistant

Afro Elite Designs · 02/2019 – 02/2021

Sales Associate

Samuels Diamonds · 10/2018 – 02/2019

Customer Service Representative

Btru Cosmetics · 01/2016 – 01/2018

Education

Strayer University

Information Technology | Bachelor of Science

Texas Tech University

Psychology | Bachelor of Arts · Class of 2020

Skills

HIPAA / OSHA ComplianceCRM SystemsInbound & Outbound Customer ServiceTeam Leadership & Performance MetricsData AnalysiseCommerce OperationsEscalation ManagementBusiness StrategyHealthcare Claims & Benefits Analysis
Back to work
Beats By Dre ↗

✅ Verified by Extern · ⏱️ In progress

Beats by Dre Consumer Behavior & Market Analysis Externship

Discover how top brands like Beats by Dre turn consumer insights into products people can’t resist. Dive into the psychology of buying decisions, master survey design, and use cutting-edge AI tools to analyze real consumer data. In this externship, you’ll gain hands-on experience shaping marketing strategy for a leading global brand—perfect for anyone curious about marketing, psychology, or product innovation.

Data AnalysisMarket ResearchPresentation Skills

Overview

The externship explored consumer psychology and market signals relevant to a leading audio brand. The work combined survey design, behavioral analysis, and AI-assisted data processing to identify user pain points and interpret consumer responses. Deliverables included structured findings exported as machine-readable artifacts.

Beats by Dre Consumer Behavior & Market Analysis Externship

What I've accomplished

I translated qualitative and quantitative inputs into structured, AI-assisted outputs and summarized core consumer pain points as machine-readable artifacts.

Project breakdown

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