🟢 Open to work
I’m a Student Loan Specialist and aspiring IT professional passionate about data-driven decisions in healthcare. Let's connect!
Discover my projects and experiences in healthcare operations, customer service, and data analysis. I focus on innovative solutions and impactful outcomes.
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TruBridge · ✅ Verified by Extern · ⏱️ In progress
A TruBridge Healthcare Data Analytics externship focused on analyzing large public healthcare datasets and building analytical artifacts for infection tracking and trend analysis.
I’m a Student Loan Specialist and aspiring IT professional passionate about data-driven decisions in healthcare. Let's connect!
Detail-oriented Business Data Analyst and Healthcare Operations professional with 7+ years of experience in customer service, claims analysis, HIPAA compliance, and CRM management. Proven track record leading teams, resolving complex inquiries, and exceeding performance metrics. Currently pursuing a B.S. in Information Technology (4.0 GPA) with a strong foundation in psychology and data-driven decision-making. Seeking remote part-time opportunities to apply expertise in healthcare administra
Externships
TruBridge Healthcare Data Analytics Externship
In progress
Experience
Student Loan Specialist
Transworld Systems (TSI) · 06/2025 – present
Provider Service Analyst
Everise · 02/2021 – 02/2023
Business Assistant
Afro Elite Designs · 02/2019 – 02/2021
Sales Associate
Samuels Diamonds · 10/2018 – 02/2019
Customer Service Representative
Btru Cosmetics · 01/2016 – 01/2018
Education
Strayer University
Information Technology | Bachelor of Science
Texas Tech University
Psychology | Bachelor of Arts · Class of 2020
Skills
✅ Verified by Extern · ⏱️ In progress
A TruBridge Healthcare Data Analytics externship focused on analyzing large public healthcare datasets and building analytical artifacts for infection tracking and trend analysis.
The work analyzed public healthcare datasets to identify patterns relevant to infection tracking and outcomes. The project clarified the scope of correlational analysis, compared cases where data remained unused, and summarized methodological tradeoffs. Deliverables included written analyses and conceptual models describing what data analysis can and cannot conclude.
I explored how data is collected, when it goes unused, and the limits of correlational analysis, then documented the practical roles an analyst can play on healthcare data projects.
