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Master of Public Health-Candidate

I am a Master's student in Public Health, gaining practical experience as I prepare for my first professional role in consulting and healthcare operations.

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Work samples

  • Healthcare Operations & Consulting Externship
    Healthcare Operations & Consulting Externship
    Institute of Mental Health logo

    Institute of Mental Health · ✅ Verified by Extern · ⏱️ In progress

    Healthcare Operations & Consulting Externship

    This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

    Stakeholder MappingSystems ThinkingProcess MappingChange Management

About me

I am a Master's student in Public Health, gaining practical experience as I prepare for my first professional role in consulting and healthcare operations.

My experience has given me a firsthand understanding of how healthcare systems operate—from supporting patients and interdisciplinary teams in hospital settings to conducting research focused on health equity, underserved populations, and evidence-based interventions. Through these experiences, I’ve developed a strong interest in understanding the operational and systemic challenges that affect healthcare delivery and identifying practical opportunities for improvement.

Externships

Healthcare Operations & Consulting Externship

Institute of Mental Health

Experience

Undergraduate Research Assistant

Fit Together Research Study · January 2023-December 2024

Undergraduate Research Assistant

Effects of tDCS Intervention on Vascular Mechanisms & Balance in Older Adults (Type 2 Diabetes & Alzheimer's) · January 2024-May 2024

Clinical Care Tech / Unit Coordinator

Tufts Medical Center · 12/2022 6 Present

Medical Assistant 6 OB/GYN

Boston Medical Center · 08/2024 6 05/2025

Hospital Aide

Cambridge Health Alliance · 01/2020 6 01/2022

School Nurse Aide

Cambridge Health Alliance · 01/2020 6 01/2022

Education

Georgia State University

Master of Science: Policy & Management

University of Massachusetts Boston

Bachelors of Science: Health and Exercise Science · Class of 2025

Skills

Public Health fundamentalsResearch methods (academic)Health communicationData interpretationCommunity health concepts
Back to work
Institute of Mental Health ↗

✅ Verified by Extern · ⏱️ In progress

Healthcare Operations & Consulting Externship

This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

Stakeholder MappingSystems ThinkingProcess MappingChange Management

Overview

The externship examined care coordination work in acute mental health settings, centering on the case manager role and the workflows that support patient experience. The work combined structured process mapping with operational analysis and dashboard prototyping to make coordination tasks and risks visible.

Healthcare Operations & Consulting Externship

What I've accomplished

I analyzed operations and patient-facing workflows, mapped processes, and produced artifacts that surfaced coordination tasks and operational risks.

Project breakdown

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