Hydroficient logoCurrently an Extern @Hydroficient
D'Angelo Logan portrait

IT support technician who fixes problems and explains solutions

I troubleshoot hardware, software, and network issues, manage incidents from ticket to resolution, and keep users informed and productive.

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Work samples

Work includes an IoT cyber defense externship, an AR externship with Snap, a network monitoring lab using VLANs/DHCP/DNS/AD and Wireshark, and a capstone on regulations management.

  • Snap Inc. Augmented Reality (AR) Development Externship
    Snap Inc. Augmented Reality (AR) Development Externship
    Snap Inc. logo

    Snap Inc. · Jul 2026 · ✅ Verified by Extern

    Snap Inc. Augmented Reality (AR) Development Externship

    Get ready to bring your creativity to life—literally. In this externship with Snap, you’ll learn how to build your own AR Lens using Lens Studio—combining digital storytelling, interaction design, and creative code. You’ll get feedback from Snap’s team, and your final Lens will be published globally for anyone to try. This is more than just a project—it’s your launchpad into the world of AR creation.

    CommunicationDigital MarketingUI/UXDesign
  • Hydroficient IoT Cyber Defense Externship
    Hydroficient IoT Cyber Defense Externship
    Hydroficient logo

    Hydroficient · ✅ Verified by Extern · ⏱️ In progress

    Hydroficient IoT Cyber Defense Externship

    Build, hack, and defend real IoT infrastructure, then hand your security playbook to an actual company. You’ll launch realistic cyberattacks, from spoofing and replay attacks to unauthorized shutoffs, and implement defenses like TLS and mTLS.

    Python ProgrammingData AnalysisThreat ModelingDashboard Development

About me

I troubleshoot hardware, software, and network issues, manage incidents from ticket to resolution, and keep users informed and productive.

IT support professional with hands-on experience troubleshooting hardware, software, and network issues, along with practical Active Directory administration and ticketing system experience. Comfortable managing incidents end to end, from documentation through resolution, with a patient, customer-first approach to non-technical users. Currently expanding into Microsoft Entra ID and broader endpoint/identity administration skills.

Externships

Hydroficient IoT Cyber Defense Externship

Hydroficient

Experience

Technical Operations Fellow

Consult Lemonade · February 2026 – July 2026

Cybersecurity Fellow

CodePath · Fall 2025

Extern

Snapchat · Summer 2025 – Fall 2025

IT Support Technician

University of Maryland · Spring 2023 – Fall 2023

Education

University of Maryland 6 College Park, MD

Bachelor of Science, Information Science

Skills

Hardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingActive DirectoryTicketing SystemsNetwork FundamentalsCustomer ServiceIncident DocumentationEscalationVirtualizationWireshark
Back to works
Snap Inc. · Jul 2026 ↗

✅ Verified by Extern

Snap Inc. Augmented Reality (AR) Development Externship

Get ready to bring your creativity to life—literally. In this externship with Snap, you’ll learn how to build your own AR Lens using Lens Studio—combining digital storytelling, interaction design, and creative code. You’ll get feedback from Snap’s team, and your final Lens will be published globally for anyone to try. This is more than just a project—it’s your launchpad into the world of AR creation.

CommunicationDigital MarketingUI/UXDesign

Overview

During my externship with Snap Inc., I developed skills in augmented reality (AR) and digital storytelling using Lens Studio. I created a unique AR Lens that combined interactive design with creative coding, resulting in a publishable project showcased on Snapchat. This experience not only enhanced my technical abilities but also deepened my understanding of how AR transforms user engagement.

Snap Inc. Augmented Reality (AR) Development Externship
Google Slides
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What I've accomplished

I built an anime-style selfie AR Lens in Lens Studio, produced a preview video and a sharable demo link, and documented concepting, prototyping, and technical debugging in a presentation.

Project breakdown

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Hydroficient ↗

✅ Verified by Extern · ⏱️ In progress

Hydroficient IoT Cyber Defense Externship

Build, hack, and defend real IoT infrastructure, then hand your security playbook to an actual company. You’ll launch realistic cyberattacks, from spoofing and replay attacks to unauthorized shutoffs, and implement defenses like TLS and mTLS.

Python ProgrammingData AnalysisThreat ModelingDashboard Development

Overview

During the Hydroficient IoT Cyber Defense Externship, I engaged in building, hacking, and defending real IoT infrastructure. I conducted realistic cyberattacks and implemented various defenses, ultimately creating a comprehensive security playbook for Hydroficient. This hands-on experience deepened my understanding of IoT security challenges and solutions.

Hydroficient IoT Cyber Defense Externship

What I've accomplished

I mapped the HYDROLOGIC system, inventoried assets with confidentiality/integrity/availability priorities, ran a STRIDE analysis per component, and produced a prioritized list of risks with mitigation notes.

Project breakdown

During the externship I mapped the HYDROLOGIC system, inventoried assets with CIA priorities, and ran a STRIDE analysis per component. The submission listed prioritized risks (unauthenticated valve control, dashboard credential theft, alert DoS) and mitigation notes.

Google Docs
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Enterprise Network Monitoring Lab

Configured a multi-segment network with VLANs, DHCP, DNS, and Active Directory, then used Wireshark to diagnose and resolve connectivity issues.

VLANsDHCPDNSActive DirectoryWireshark
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US HAB CTI Regulations Management Platform (Capstone)

Worked with a team to gather requirements and manage tasks on a deadline for a multi-stage project.

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