DB@darlene-bulafu·🟢 Open to work

Data analytics student focused on people and operations

I analyze operational and people data to find practical insights, build data-driven recommendations, and communicate findings clearly.

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Work samples

Work includes an externship that used web scraping and persona-driven analysis of employee reviews to propose strategies for improving new-hire retention before day 90.

  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · Mar 2026 · ✅ Verified by Extern

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90.You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely.It’s part research, part strategy—and all about learning how people data drives big decisions.

    OperationsStrategyAI & MLData AnalysisPythonPresentation Skills

About me

I analyze operational and people data to find practical insights, build data-driven recommendations, and communicate findings clearly.

I am Darlene Bulafu, a junior Data Science student at Concordia College Moorhead focused on data analytics. I work with people and operational data, turning raw sources into actionable insights for decision makers.

Externships

Amazon Operational Strategy & People Analytics Externship

Completed · Mar 2026

Skills

Data analysisWeb scrapingPeople analyticsOperational strategyData-driven storytellingPython (for data tasks)
Back to work
Amazon · Mar 2026 ↗

✅ Verified by Extern

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90.You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely.It’s part research, part strategy—and all about learning how people data drives big decisions.

OperationsStrategyAI & MLData AnalysisPythonPresentation Skills

Overview

The work mapped operational roles and analyzed employee voice data from Glassdoor and YouTube to surface sentiment, themes, and workforce segments. Deliverables included a role-by-role workforce map, cleaned media metadata and transcripts, sentiment and keyword analyses, a theme-quote matrix, labeled review segments, and a pilot-ready intervention for shift fatigue.

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I produced a set of analytical artifacts: a fulfillment-center role map, cleaned YouTube and Glassdoor datasets with sentiment and keyword analysis, a theme-to-quote table, segmented review records, and a two-week pilot intervention with measures and rollout details.

Project breakdown

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