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IT Support Technician in Training Cyber Security Extern

As a Computer Science student, I tackle tech challenges and support others. I’ve built labs in Active Directory, ServiceNow, and Cisco while sharpening my cybersecurity skills.

Work samples

I’m securing IoT systems, from threat modelling a hotel’s water system to hardening MQTT pipelines, for organisations using connected devices. I’m driven by solving problems and protecting people.

  • Hydroficient IoT Cyber Defense Externship
    Hydroficient logo

    Hydroficient · ✅ Verified by Extern · ⏱️ In progress

    Hydroficient IoT Cyber Defense Externship

    Build, hack, and defend real IoT infrastructure, then hand your security playbook to an actual company. You’ll launch realistic cyberattacks, from spoofing and replay attacks to unauthorized shutoffs, and implement defenses like TLS and mTLS.

    Python ProgrammingData AnalysisThreat ModelingDashboard Development
  • Personal Project: Cisco Network Infrastructure Lab
    Personal Project: Cisco Network Infrastructure Lab

    4-VLAN network design and troubleshooting – designed, configured and troubleshot a 4-VLAN network, including inter-VLAN routing, DHCP, DNS and ACLs. Aim: Design a segmented business network featuring centralised services, separating IT, Finance, HR and Server infrastructure into 4 VLANs. Outcomes: C

    Cisco Packet TracerCisco IOSDHCPDNSACLs

About me

As a Computer Science student, I tackle tech challenges and support others. I’ve built labs in Active Directory, ServiceNow, and Cisco while sharpening my cybersecurity skills.

From Computer Science at secondary school to an Erasmus+ internship in Lisbon and a D*D*D* BTEC in IT, I’ve always loved learning by doing. While studying Computer Science at City St George’s, I’ve built Active Directory, ServiceNow and Cisco labs and I’m now securing IoT systems through Extern. I’m driven by helping people and aim to build my career in IT support and security.

Externships

Hydroficient IoT Cyber Defense Externship

In progress

Experience

Cyber Security Extern

Hydroficient · Oct 2026 - Dec 2026

Runner

The Ned · Apr 2025 - Oct 2026

Marketing Intern

Box of Prints · Oct 2023

Software Developer Intern

Quidgest · Sep 2022 - Oct 2022

Education

City St George's, University of London

BSc (Hons) Computer Science (with Integrated Foundation Year) · Class of 2028

Waltham Forest College

BTEC Level 3 National Extended Diploma, Information Technology · Class of 2024

Waltham Forest College

BTEC Level 3 National Foundation Diploma, Information Technology · Class of 2023

Skills

IT SupportTechnical TroubleshootingSystems AdministrationNetworkingCybersecurityIoT SecurityThreat ModelingProblem SolvingCommunicationIncident ResponseCloud Computing

✅ Verified by Extern · ⏱️ In progress

Hydroficient IoT Cyber Defense Externship

Build, hack, and defend real IoT infrastructure, then hand your security playbook to an actual company. You’ll launch realistic cyberattacks, from spoofing and replay attacks to unauthorized shutoffs, and implement defenses like TLS and mTLS.

Python ProgrammingData AnalysisThreat ModelingDashboard Development

Overview

The work inspected an operational smart-building IoT deployment and documented device roles, network topology, and communication patterns. The project analyzed attack surfaces across device-to-cloud and device-to-device channels, then executed hands-on experiments to validate vulnerabilities and defenses.

Hydroficient IoT Cyber Defense Externship

What I've accomplished

I produced a documented threat model for the smart-building IoT system, including a PDF report and a visual model card that prioritized identified risks.

Project breakdown

During the externship I mapped system components, applied STRIDE to identify threats, prioritized risks, and produced a documented threat model with a PDF report and a visual model card as deliverables.

View all work

Personal Project: Cisco Network Infrastructure Lab

4-VLAN network design and troubleshooting – designed, configured and troubleshot a 4-VLAN network, including inter-VLAN routing, DHCP, DNS and ACLs. Aim: Design a segmented business network featuring centralised services, separating IT, Finance, HR and Server infrastructure into 4 VLANs. Outcomes: C

Cisco Packet TracerCisco IOSDHCPDNSACLs
View all work

Personal Project: ServiceNow IT Support Lab

IT incident management – logged and resolved 5 user incidents end-to-end. Aim: Practise end-to-end incident management in a Windows domain environment, from user issue through to resolution. Outcomes: Troubleshot each issue using Active Directory and Windows administration, and wrote 1 knowledge art

ServiceNow ITSMActive DirectoryWindows ServerWindows 11
View all work

Personal Project: Active Directory Infrastructure Lab

Windows Server 2025 administration – deployed and administered a Windows Server 2025 domain with 4 user accounts and 1 Windows 11 Enterprise workstation, including account provisioning and lockout recovery. Aim: Simulate a 4-department business domain (IT, HR, Finance, Executive) to practise identit

Active DirectoryGroup PolicyVMware Workstation ProWindows Server 2025Windows 11 EnterpriseNTFS Permissions
View all work