Systems & Strategic Design Thinking Design Management Capstone
Strategist | Team of 4 | American University of Sharjah • Led the strategic research and analysis workstream for MINGO, a designed public-space intervention system; conducting primary interviews with 3 medical professionals and 5 participants, synthesizing findings into insights, empathy maps, and user personas. • Developed the go-to-market and implementation strategy across a 3-phase rollout plan, including competitive landscape analysis, SWOT, stakeholder feedback integration, and a structured testing protocol for 10+ product features. • Presented the full system concept and brand strategy to an academic and professional panel, incorporating live feedback to refine value proposition and communication clarity.

