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Health outreach specialist bridging community care and analytics

I combine hands-on case management and program supervision experience with analytics training to improve patient outreach and operations.

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Work samples

Work samples show patient outreach, case management, program supervision, and analysis using EPIC, Salesforce, Python, R, SQL, Tableau, and Power BI.

  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · ✅ Verified by Extern · ⏱️ In progress

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

    Data AnalysisPythonStrategyOperations

About me

I combine hands-on case management and program supervision experience with analytics training to improve patient outreach and operations.

I am Joisan Geraldo, a Health Priorities Specialist Outreach at New York-Presbyterian Hospital with experience in case management and program supervision at BronxWorks. I hold a BS in Health Education and Promotion and am completing a dual MBA and MS in Analytics and Systems. I work with healthcare tools like EPIC and NowPow and analytical tools including Python, R, SQL, SAS, Tableau, and Power BI.

Externships

Amazon Operational Strategy & People Analytics Externship

In progress

Experience

Health Priorities Specialist Outreach

New York-Presbyterian Hospital, Manhattan, NY · 11/23-Present

WALLE Intern

New York-Presbyterian Hospital, Manhattan, NY · 02/21-03/22

Program Supervisor for the Positive Living Program

BronxWorks, Bronx, NY · 01/2023-11/2023

Case Manager for The Positive Living Program

BronxWorks, Bronx, NY · 04/2022-01/2023

Data Entry Clerk / No-Fault Specialist

Citimedical I PLLC Internal Medicine - Billing Department, Bronx, NY · 06/16 9 11/19

Education

University at Bridgeport, Bridgeport, CT

Dual Master of Business Administration (MBA) and Master of Science in Analytics and Systems (MS. ANSY) with Concentratio · Class of 2026

CUNY/ Lehman College, Bronx, NY

Bachelor of Science in Health Education and Promotion, concentration in Community Health · Class of 2021

Skills

BilingualMicrosoft WordExcelPowerPointEPICNowPoweShareSalesforcePythonAIRsRSQLSASTableauPower BI
Back to work
Amazon ↗

✅ Verified by Extern · ⏱️ In progress

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The project examined operational and people-data factors linked to early employee turnover at Amazon fulfillment centers. Work combined web-scraped employee reviews with role and site analysis to surface patterns in new-hire experience, and produced persona-driven recommendations and tactical strategies. Findings and deliverables documented specific retention risk patterns and suggested targeted

Amazon Operational Strategy & People Analytics Externship

What I've accomplished

I researched how fulfillment centers support core operations and how frontline roles relate to retention risks, then connected those operational insights to employee experience data.

Project breakdown

View all work