Kathleen Dang portrait
Operations & People Analyst Extern

Emerging Talent in Operational Strategy

I am a passionate individual at the start of my career, eager to leverage analytics for strategic decision-making.

Work samples

Discover my work focused on operational strategy and analytics, showcasing my growth and learning in the field.

  • Amazon Operational Strategy & People Analytics Externship
    Amazon Operational Strategy & People Analytics Externship
    Amazon logo

    Amazon · Sep 2026 · ✅ Verified by Extern

    Amazon Operational Strategy & People Analytics Externship

    Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

    Data AnalysisPythonStrategyOperations

About me

I am a passionate individual at the start of my career, eager to leverage analytics for strategic decision-making.

I am an aspiring professional currently navigating the early stages of my career. I am eager to learn and grow in the field of operational strategy and people analytics, with a focus on making impactful contributions to organizations.

Externships

Amazon Operational Strategy & People Analytics Externship

Amazon

Experience

Operations & People Analyst Extern

Amazon Fulfillment Center · (June 2026 - Present)

Server & Expo

Ramen Nagi, San Diego, CA · (Sep 2025 - Present)

Human Resources Intern

Blackmont Consulting New York Branch · (Feb 2026 - May 2026)

Digital Marketing & Research Intern

Martina Marketing, San Diego, CA · (Feb 2026 - May 2026)

Education

San Diego State University, San Diego, CA

Bachelor of Science Degree in Business Administration · Class of 2026

Skills

Operational StrategyPeople AnalyticsData AnalysisStrategic Decision-Making

✅ Verified by Extern

Amazon Operational Strategy & People Analytics Externship

Imagine shaping how AMAZON — yes, THE Amazon — welcomes and keeps its workforce. Every year, Amazon loses billions because new hires leave before Day 90. You’re going to fix that. In this externship, you’ll web scrape real-world employee reviews from across the web, extract actionable insights, and design persona-driven strategies to help Learning Ambassadors connect smarter, faster, and more humanely. It’s part research, part strategy—and all about learning how people data drives big decisions.

Data AnalysisPythonStrategyOperations

Overview

The work examined fulfillment-center roles, training, and employee feedback from Glassdoor and YouTube. It produced a role-by-role workforce roster, a deduplicated cleaned CSV of Glassdoor reviews, keyword charts and sentiment visualizations comparing platforms, and a root-cause tree linking physical-strain themes to operational drivers.

Amazon Operational Strategy & People Analytics Externship
Google Slides
Access

What I've accomplished

I produced a detailed workforce roster, exported a deduplicated cleaned CSV of Glassdoor reviews, generated keyword charts and sentiment visualizations comparing Glassdoor and YouTube, created a root-cause tree for physical strain, and drafted a two-week pilot for General Fulfillment/Warehouse Associates with a friction table.

Project breakdown

View all work