Master's candidate in Information Technology at East Carolina University, focused on hands-on learning and preparing for an entry-level IT role.
A collection of class projects, labs, and practice work from my master's program that demonstrate the technologies and problem solving Im learning.
Analyzed a 500-person survey dataset to examine how social media usage predicts stress, sleep quality, and happiness, using Excel (validation, pivot tables), SQL/SQLite (aggregation), and Python (pandas, seaborn, scikit- learn). Built a Random Forest model predicting stress levels (R² = 0.517, MAE = 0.87) and translated findings into summaries for non-technical audiences.
Master's candidate in Information Technology at East Carolina University, focused on hands-on learning and preparing for an entry-level IT role.
I am Krysten Jefferson, a graduate student in Information Technology at East Carolina University pursuing a masters degree. I have limited professional experience and am preparing to begin my career while building skills and academic projects in IT.
Experience
Health Insurance Agent — Balance Benefits Group
Balance Benefits Group · 2023 – 2025
Patient Advocate — ChartSpan
ChartSpan · 2023 – 2024
Remote Call Center Representative — NexRep (Teladoc Health)
NexRep (Teladoc Health) · 2020 – 2023
Guest Advocate, Women's & Kids' — Target
Target · 2018 – 2020
Education
East Carolina University
M.S. in Health Informatics and Information Management · Class of 2028
University of Maryland
B.S. in Psychology, Minor in Data Science · Class of 2023
Skills
Analyzed a 500-person survey dataset to examine how social media usage predicts stress, sleep quality, and happiness, using Excel (validation, pivot tables), SQL/SQLite (aggregation), and Python (pandas, seaborn, scikit- learn). Built a Random Forest model predicting stress levels (R² = 0.517, MAE = 0.87) and translated findings into summaries for non-technical audiences.