Technical Support Specialist

Early-career technologist focuses on IoT security l

I am gaining hands-on experience in IoT cyber defense through a Hydroficient externship while preparing for my first full-time role.

About me

I am gaining hands-on experience in IoT cyber defense through a Hydroficient externship while preparing for my first full-time role.

I am Loretta Quashie. I have some work experience and I'm building skills through an active Hydroficient IoT Cyber Defense externship as I prepare to start my career.

Experience

Technical Support Specialist

Stratix Corporation, Canada · May 2025 – present

Technical Specialist

Apple Store, Conestoga Mall, Waterloo, Ontario · January 2025 – August 2025

Product Specialist

Apple Store, Conestoga Mall, Waterloo, Ontario · May 2024 –January 2025

Project Coordinator

Meridian Port Services Ltd, Tema Ghana · January 2022 – April 2024

Administrative Assistant / Customer Service Representative

Meridian Port Services Ltd, Tema Ghana · November 2019 – December 2021

Administrative Assistant

Vanguard Life Assurance, Accra, Ghana · September 2018 ‒ August 2019

Education

Conestoga College, Guelph campus Canada.

Post Graduate Diploma in Project Management · Class of 2024

University of Ghana Business School (UG-BS), Accra, Ghana

Certificate in Procurement Management · Class of 2021

Kwame Nkrumah University of Science and Technology (KNUST), Kumasi, Ghana

BSc. Dairy and Meat Science Technology · Class of 2018

Skills

IoT cyber defense (externship experience)Hands-on technical learningEarly-career project work