Currently an Extern @PfizerI provide Tier 1 and Tier 2 support, manage system lifecycles, and keep networks and cloud services running for mixed environments.
My portfolio includes operational support, infrastructure management, and an externship prototype using OCR, LLMs and RAG to extract insights from enterprise PDFs for Pfizer.
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Pfizer · ✅ Verified by Extern · ⏱️ In progress
Prototype AI-powered document intelligence with Pfizer—using OCR, LLMs, and RAG to automate real enterprise PDF workflows and build a standout portfolio project.
I provide Tier 1 and Tier 2 support, manage system lifecycles, and keep networks and cloud services running for mixed environments.
Versatile IT Administrator with 6+ years of experience managing information systems, providing technical support, and overseeing IT infrastructure in demanding professional environments. Methodical, discreet, and service-oriented, with strong expertise in Microsoft technologies, AWS cloud, and end-user training. Fully bilingual in English and French, with a proven ability to operate effectively under pressure and in multicultural settings.
Externships
Pfizer Advanced: AI-Powered Document Insights & Data Extraction Externship
In progress
Experience
IT Administrator — Systems Support & Infrastructure Lead
BUNS SARL · 2019 – Present
Freelance IT & Administrative Support Specialist
Mercy Reigns Home Care Services · 2024
Education
ICT University
B.Sc. Information & Communication Technology · Class of 2019
Skills
✅ Verified by Extern · ⏱️ In progress
Prototype AI-powered document intelligence with Pfizer—using OCR, LLMs, and RAG to automate real enterprise PDF workflows and build a standout portfolio project.
The externship explored AI-powered document intelligence for enterprise PDF workflows, combining OCR, large language models, and retrieval-augmented generation. The work surveyed LLM architectures and OCR integration patterns, then translated those findings into a technical briefing and prototype design. Deliverables documented model choices and integration tradeoffs for automated document
I summarized core LLM concepts and explained how they connect to document intelligence workflows, then documented technical tradeoffs that informed the prototype design below.
