Currently an Extern @Institute of Mental HealthI’m a Rowan University senior eager to strengthen my resume and dive into the world of biology and healthcare.
Discover my journey through various projects in biology and healthcare operations that showcase my skills and dedication.
Institute of Mental Health · Jul 2026
In this project, I investigate the impact of business operations on patient experiences in healthcare, focusing on mental health. I analyze real cases to identify inefficiencies and key stakeholders. Engaging in practical tasks, I create a stakeholder map and a scope of practice summary,
Institute of Mental Health · ✅ Verified by Extern · ⏱️ In progress
This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.
I’m a Rowan University senior eager to strengthen my resume and dive into the world of biology and healthcare.
I am a senior at Rowan University pursuing a Bachelor's Degree in Biology. With some work experience under my belt, I'm passionate about enhancing my skills and competitiveness in the job market.
Externships
Healthcare Operations & Consulting Externship
Institute of Mental Health
Experience
Operations Coordinator Technician
AnewHealth · 01/2023-Present
Project Lead Technician
CVS Health · 01/2021-04/2022
Health Administrator Intern
Virtua · 06/2021-08/2021
Pharmacy Technician
Kennedy Pharmacy · 05/2017-08/2019
Skills
Institute of Mental Health · Jul 2026
In this project, I investigate the impact of business operations on patient experiences in healthcare, focusing on mental health. I analyze real cases to identify inefficiencies and key stakeholders. Engaging in practical tasks, I create a stakeholder map and a scope of practice summary,
In this project, I investigate the impact of business operations on patient experiences in healthcare, focusing on mental health. I analyze real cases to identify inefficiencies and key stakeholders. Engaging in practical tasks, I create a stakeholder map and a scope of practice summary,
✅ Verified by Extern · ⏱️ In progress
This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.
The externship analyzed care coordination work in an acute mental health setting, using process mapping and dashboard prototyping to make coordination activities visible. The work examined the case manager role and mapped workflows that shape patient experience, surfacing operational risks and opportunities for clearer handoffs.
I broke the project into structured analyses and artifacts that documented workflows, assessed how processes affected patient experience, and produced visualizations to communicate coordination work.