Institute of Mental Health logoInstitute of Mental Health Externship via Extern

Aspiring professional starting a practical, project-focused career

I am beginning my career and focusing on learning, hands-on projects, and gaining real-world experience.

Work samples

A collection of projects and experiments that show my developing skills, what I learned, and the practical steps I took while starting my career.

  • Healthcare Operations & Consulting Externship
    Healthcare Operations & Consulting Externship
    Institute of Mental Health logo

    Institute of Mental Health · ✅ Verified by Extern · ⏱️ In progress

    Healthcare Operations & Consulting Externship

    This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

    Stakeholder MappingSystems ThinkingProcess MappingChange Management

About me

I am beginning my career and focusing on learning, hands-on projects, and gaining real-world experience.

I'm Sami Salman. I am at the start of my career and exploring opportunities to build practical experience, learn industry tools, and create tangible projects that demonstrate my abilities.

Externships

Healthcare Operations & Consulting Externship

In progress

Experience

Graduate Consultant, DARPA-Funded Project

Keck Graduate Institute · August 2025 – May 2026

Clinical Laboratory Assistant, Electron Microscopy

UC Irvine Medical Center · May 2022 – May 2023

Medical Scribe

Comprehensive Cardiovascular · June 2019 – August 2019

Nutrition Assistant

Adventist Health · July 2018 – September 2018

Education

Keck Graduate Institute

Master of Science, Applied Life Sciences. GPA: 3.5. · Class of 2026

University of California, Riverside

Bachelor of Science, Biology. · Class of 2023

Skills

Learning and developmentProject practiceWillingness to take on new toolsCollaboration and teamwork

✅ Verified by Extern · ⏱️ In progress

Healthcare Operations & Consulting Externship

This externship explores how care coordination work in acute mental health settings can be designed, analyzed, and communicated as a customer-centric operational system. Externs study the case manager’s role at IMH to understand how workflows shape patient experience, surface hidden risks, and make invisible coordination work visible. Through structured analysis, process mapping, and dashboard prototyping, externs learn how operational clarity supports continuity of care, safety, and institutional decision-making.

Stakeholder MappingSystems ThinkingProcess MappingChange Management

Overview

The externship examined how care coordination work and case manager workflows operate within an acute mental health setting. The project analyzed processes using structured analysis and process mapping, and prototyped dashboards to make coordination work visible. The work focused on operational clarity through process maps, risk identification, and dashboard prototypes.

Healthcare Operations & Consulting Externship

What I've accomplished

I produced a stakeholder map and a scope-of-work table that documented case manager responsibilities, daily workflows, pain points, citations, communication gaps, continuity risks, and crisis coordination limits.

Project breakdown

I analyzed case manager responsibilities, documented daily workflows, pain points, and citations, and produced a stakeholder map plus a scope-of-work table showing gaps in communication, continuity risks, and crisis coordination limits.

Google Sheets
Access

I compiled a structured spreadsheet of observable issues (discharge, medication continuity, appointments), who is affected, hidden risks, and internal process gaps, and flagged priority cases where follow-up or ownership failed.

Google Sheets
Access
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